Question 1

What payment methods do you accept?

Accepted Answer

We accept all major payment methods across India via Razorpay, including UPI (Google Pay, PhonePe, Paytm), Credit & Debit Cards (Visa, Mastercard, RuPay), Net Banking across 50+ banks, and Cash on Delivery (COD).

Question 2

Is Cash on Delivery (COD) available?

Accepted Answer

Yes, Cash on Delivery is available across most pin codes in India for orders up to ₹5,000.

Question 3

What are your delivery options and shipping rates?

Accepted Answer

We offer Free Shipping on first orders and all orders above ₹1,999. Standard Delivery (5–7 business days) is ₹49, and Express Delivery (2–3 business days) is ₹99.

Question 4

How do I find the right size for my baby?

Accepted Answer

Our sizing is true to age based on Indian and international infant percentiles. We recommend choosing based on your baby's height and weight rather than age alone.

Question 5

Do your garments shrink after washing?

Accepted Answer

Our organic combed cotton is pre-washed and preshrunk. When washed in cold water (30°C or below) and line dried, shrinkage is less than 2%.

Question 6

What is your return policy window?

Accepted Answer

We offer a hassle-free 30-day return policy. Items must be unwashed with original tags intact.

Question 7

How long does it take to receive my refund?

Accepted Answer

Refunds are processed within 24 hours after inspection. Bank credits typically reflect in 3–5 business days.

Question 8

What does GOTS Certified Organic Cotton mean?

Accepted Answer

Global Organic Textile Standard (GOTS) is the highest global certification for organic textiles. It guarantees cotton cultivated without toxic synthetic pesticides, zero heavy metals or harmful chemical dyes, and ethical manufacturing.

Question 9

How should I wash TinyClover organic garments?

Accepted Answer

Machine wash on gentle cycle in cold water with mild, baby-safe detergent. Line dry in shade. Avoid chemical bleach and fabric softeners.

Question 10

Can I cancel or modify my order after placing it?

Accepted Answer

Yes! You can cancel your order from your Order Details page before dispatch. Online payment refunds are initiated immediately.

Question 11

Do you ship internationally?

Accepted Answer

Currently, we ship across all states and union territories in India. International shipping to select countries launching soon.

Frequently Asked Questions

Ordering & Payment

Shipping & Delivery

Sizing & Fit

Returns & Refunds

GOTS Organic Cotton & Care

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